Privacy Policy orange88

1. Introduction and Scope of This Policy

This Privacy Policy is issued by orange88 ("orange88", "we", "platform"), an online betting platform operating under international licensing. This policy applies to all individuals who register an account, access the orange88.one website, use any of the services provided, or communicate with our support team.

By registering an account or using the orange88 platform, you confirm that you have read, understood and agreed to the terms in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.

The orange88 platform is open only to users aged 21 and above. We do not knowingly collect data from individuals below that age. Should we find that such data has been collected, immediate steps will be taken to delete the information concerned.

2. Personal Information We Collect

orange88 collects personal information to ensure that safe, legally compliant and high-quality services can be provided to players. The following are the categories of data we collect:

a) Account Registration Information

• Full name as shown on your identity card (MyKad)
• Identity card number or passport number
• Date of birth (for 21+ age verification)
• Active email address
• Mobile phone number
• Account password (stored in encrypted form)

b) Financial and Payment Information

• e-wallet details (Touch 'n Go eWallet, ShopeePay) for deposit and withdrawal purposes
• Bank account information for DuitNow and FPX online banking transactions
• Crypto wallet addresses (for USDT, BTC, ETH deposits/withdrawals)
• Deposit and withdrawal transaction records

c) Technical and Usage Data

• IP address and device information
• Web browser type and version
• Login and logout session data
• Gaming activity and betting records
• Cookies and related tracking technologies

3. Purpose of Using Personal Information

The personal information you provide to orange88 is used for the following purposes:

• Processing account registration and verifying your identity in line with KYC (Know Your Customer) requirements
• Enabling deposits and withdrawals through supported payment methods
• Providing access to all gaming products including sports betting, online slots, live casino and poker
• Managing bonus programmes, VIP cashback and promotions you participate in
• Notifying you of platform updates, policy changes and relevant offers
• Conducting fraud monitoring, anti-money laundering (AML) and other illegal activity checks
• Providing effective 24/7 customer support in Malay and English
• Fulfilling legal and regulatory obligations under the international licensing held
• Improving user experience through analysis of anonymised usage data

orange88 will not use your personal information for purposes outside the scope stated above without obtaining your prior consent or without a solid legal basis.

4. Legal Basis for Data Processing

orange88 processes your personal information based on the following legal grounds:

• Contract Performance: Data processing required to provide the online betting services you request, including account management and transactions.
• Legal Obligation: Compliance with KYC, AML and reporting requirements mandated by regulatory authorities and licensing bodies.
• Legitimate Interests: Fraud prevention, platform security and service improvement through non-identifiable usage data analysis.
• Consent: For marketing and promotional communications, we obtain your consent which may be withdrawn at any time.

5. Sharing Information with Third Parties

orange88 maintains strict controls over the sharing of players' personal information. Your data may be shared only in the following circumstances and with the following parties:

• Payment Service Providers: e-wallet providers, banks and crypto payment processors used to process your deposits and withdrawals
• Game Software Providers: Game studios that supply content — only data necessary to enable the games to function
• Regulatory Bodies: Licensing authorities and law enforcement when required by court order or legal obligation
• Security Services: Identity verification providers and fraud prevention systems used in the KYC process

All third parties that receive orange88 player data are bound by data protection agreements. They are prohibited from using that data for any purpose other than what is specified in those agreements.

6. Data Security and Protection

orange88 takes appropriate technical and organisational measures to protect personal information from unauthorised access, loss, alteration or disclosure. The security measures we implement include:

• SSL/TLS encryption for all data transmitted between your browser and orange88 servers
• Encryption of sensitive data stored in our databases
• Role-based access control (RBAC) for internal staff
• Continuous security monitoring and periodic system audits
• Use of two-factor authentication (2FA) for sensitive administrative functions
• Periodic vulnerability assessments and penetration testing

While we work hard to protect your data, no data transmission or storage system is one hundred percent secure. Should a data breach occur that affects you, we will notify you within a reasonable period in line with applicable legal requirements.

7. Your Rights Regarding Personal Data

As an orange88 player, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you
• Right of Rectification: You may request that we correct any information that is inaccurate or incomplete
• Right of Erasure: In certain circumstances, you may request that we delete your personal data — subject to legal retention obligations
• Right to Restrict Processing: You may request that we limit how we process your data in certain circumstances
• Right to Object: You may object to the processing of your data for direct marketing purposes
• Right to Data Portability: You have the right to receive your data in a machine-readable format for transfer to another service provider
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time

To exercise any of the above rights, please contact the orange88 support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable period.

8. Cookies and Tracking Technologies

The orange88.one website uses cookies and similar technologies to improve user experience, maintain login session security and analyse platform usage patterns.

Types of cookies used include session cookies that expire when you close your browser, preference cookies that store your chosen settings, and analytics cookies that help us understand how players interact with the platform. Third-party marketing cookies are not used without your consent.

You can manage cookie use through your browser settings. Please note that disabling certain cookies may affect platform functionality, including the ability to log in and process transactions.

9. International Data Transfers

As orange88 operates under international licensing, your personal data may be processed and stored on servers located outside Malaysia. In such cases, we ensure that any such data transfers are subject to protection equivalent to the standards set out in this policy.

All international data transfers are carried out through appropriate mechanisms, including standard data transfer agreements and relevant technical security requirements. We do not transfer personal data to countries that do not have adequate data protection without additional safeguards.

10. Changes to This Privacy Policy

orange88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to players via a notice on the platform or by email to the registered address.

The effective date shown at the top of this policy indicates when the last update was made. We encourage you to review this policy periodically. Continued use of the orange88 platform after any changes are published will be considered acceptance of the updated terms.